Solutions Research are gathering insights from staff in NHS Trusts across England to to get a better understanding of how we might be able to help them make more and better use of qualitative (free text) patient experience data to support service improvement. This research is being conducted on behalf of NHS England and NHS Improvement to feed into the creation of an ambitious strategy for supporting providers and systems to listen meaningfully to patient voice.

Whether you have a lot of experience working with qualitative data, or whether you have little experience but want to use it more, we would like to hear from you to understand what your needs and ambitions are.

This survey will take up to 15 minutes to complete. It is being conducted in accordance with the Market Research Society Code of Conduct. Your participation is voluntary, and your responses will be anonymous. You can see our Privacy Policy here: Privacy Policy